Support
Answers to common questions. No sign-in needed.
Contact us
Email support@myrecipecloset.com. Tell us the email address on your account and what went wrong.
Reset your password
Open the sign-in page, enter your email address and tap Forgot password?. If an account exists for that email, we send you a reset link. The link opens a page where you choose a new password. If the link has expired, request a new one from the sign-in page.
Cancel a subscription
If you subscribed on the web, sign in at myrecipecloset.com, open the Account page and choose Manage subscription. If you subscribed on iPhone or iPad, Apple bills you, so cancel in your Apple account's subscription settings. Cancelling stops the next renewal. You keep access until the end of the period you already paid for.
Delete your account
Sign in, open the Account page and choose Delete my account, then type DELETE to confirm. This permanently deletes your account, recipes, lists and plans. Deleting your account ends a web subscription immediately. It cannot cancel an iPhone or iPad subscription, because Apple bills it. Cancel that one in your Apple account's subscription settings first, or Apple keeps charging you.
Export your recipes
Export works in a web browser, not in the iPhone, iPad or Android app. Sign in at myrecipecloset.com, open the Account page and choose Download JSON or Download CSV. You can also export from Import / Export in Settings. The export covers your recipes only.
Privacy and terms
Read our Privacy Policy and our Terms of Service.